Refund policy

14-Day Return Policy

We want you to feel good about what you ordered. You may request a return within 14 days of the date your order is delivered.

To be eligible for a return, your item must be unworn, unused, unwashed, and in its original condition, with any original tags or packaging included. You’ll also need your order number or other proof of purchase.

To start a return, contact us at vibeandhalf@gmail.com within 14 days of delivery. Please do not send items back without contacting us first. If your return is approved, we’ll provide instructions for where and how to send your package.

For standard or change-of-mind returns, the customer is responsible for return shipping costs. Original shipping charges are non-refundable unless the item arrived damaged, defective, misprinted, or incorrect.

If your order arrives damaged, defective, misprinted, or incorrect, contact us as soon as possible and within 14 days of delivery. Please include your order number and clear photos of the issue. If the issue is confirmed, we’ll make it right with a replacement or refund and cover any return shipping if a return is required.

Once we receive and inspect an approved return, we’ll notify you whether the refund has been approved. Approved refunds are issued to your original payment method. Please allow up to 10 business days after approval for the refund to appear, depending on your bank or card issuer.

The fastest way to exchange an item is to return the eligible item and place a new order.

Gift cards and items clearly marked as final sale are not eligible for return unless they arrive damaged, defective, misprinted, or incorrect.